 CDavis Enterprises is
dedicated to providing
you with quality support
for the web services we
provide. While our
servers have up-times
that exceed 99%, it is
reasonable to assume
that outages will occur
from time to time. Rest
assured we will work
promptly to resolve any
system problems that may
occur.
For
routine problems or
questions, please click on
the Routine Service link.
Routine service questions
will receive a reply within
24 hours from the time of
submission. You should use
this type of query for any
problem or question that is
not an urgent matter.
Urgent problems are
situations such as a web
site that is not
responding for a period
of more than 15 minutes
or a situation in which
your e-mail system is
not functioning. Urgent
service requests result
in a service technician
being paged with a
notation of the problem.
Most system failures can
be rectified within 1
hour from the time of
report. Regardless of
the cause of the outage,
a technician will
contact you and work
directly with you to
resolve the problem. In
order to use the Urgent
Service function, you
must enter the user ID
and password provided
when your account was
opened.
If you
would prefer to speak
directly to a technician ,
you can call anytime, 24
hours a day, 7 days a week.
TOLL FREE
1-877-810-0250 |
1-877-810-0250